Overview and Commitment

zelintharva operates with a straightforward approach to privacy. We collect what we need, use it appropriately, and protect it seriously. This policy explains exactly how we handle your personal information when you interact with our financial education services.

We're governed by the Australian Privacy Act 1988 and the Australian Privacy Principles. That means we follow strict rules about data handling — not just because we have to, but because trust matters in financial education.

Information We Collect

When you engage with zelintharva, we gather information in a few different ways. Here's what that looks like in practice.

Direct Information You Provide

When you sign up for our programs or contact us, you share information directly. This includes your name, email address, phone number, and sometimes your educational background or financial goals. We ask for this because it helps us tailor learning experiences to what you actually need.

Automatic Collection

Our website collects technical data automatically — things like IP addresses, browser types, device information, and how you navigate through our pages. This happens through cookies and similar technologies. We use this data to improve site performance and understand which educational resources people find most useful.

Learning Progress Data

If you enrol in our programs, we track your progress through modules, quiz results, and assignment submissions. This isn't about surveillance — it's about helping you get the most from your education and allowing instructors to provide meaningful feedback.

How We Use Your Information

Everything we collect serves specific purposes. We don't hoard data or use it for unrelated activities.

• Delivering educational content and managing your enrolment in courses
• Communicating about program updates, schedule changes, or new offerings
• Processing payments and maintaining accurate financial records
• Improving our curriculum based on learning outcomes and student feedback
• Providing technical support when you encounter issues
• Meeting legal obligations related to education providers in Australia
• Sending occasional updates about financial education topics you've shown interest in

We won't sell your information to third parties. That's not part of our business model and never will be.

Data Sharing and Disclosure

Sometimes we need to share information with other parties, but we're selective about this.

Service Providers

We work with companies that help us operate — payment processors, email platforms, learning management systems, and hosting providers. These partners only access data necessary for their specific function and are contractually bound to protect it.

Legal Requirements

If Australian law requires disclosure — through court orders, regulatory requests, or legitimate law enforcement needs — we'll comply. We'll notify you when legally permitted to do so.

Business Transfers

Should zelintharva merge with another organisation or undergo restructuring, your information would transfer as part of that process. The new entity would remain bound by this privacy policy unless you're notified otherwise.

Your Rights and Control

Australian privacy law gives you several rights regarding your personal information. Here's what you can do and how to do it.

To exercise these rights, contact us using the details at the end of this policy. We'll respond within a reasonable timeframe and verify your identity before processing requests.

Data Security Measures

We take security seriously because financial education involves sharing sensitive goals and sometimes financial situations.

Our systems use industry-standard encryption for data transmission and storage. Access to personal information is restricted to staff members who genuinely need it for their roles. We conduct regular security assessments and update our practices as threats evolve.

That said, no system is completely impenetrable. We do our absolute best, but we can't guarantee absolute security. If a breach occurs, we'll notify affected individuals as required by law and take immediate steps to contain the situation.

Retention and Deletion

We don't keep information longer than necessary. Here's our general approach to retention.

When data reaches the end of its retention period, we securely delete or anonymise it so it can't be traced back to individuals.

Cookies and Tracking

Our website uses cookies — small files stored on your device that help the site remember you and function properly.

Essential cookies keep the site working. Analytics cookies help us understand how people use our resources. We don't use advertising cookies or complex tracking systems that follow you around the internet.

You can disable cookies through your browser settings, though some site features might not work properly if you do. Most browsers let you choose which types of cookies to accept.

International Data Transfers

We primarily store data on Australian servers. However, some of our service providers operate internationally, which means your information might be processed overseas — particularly in the United States or European Union where many cloud services are based.

When this happens, we ensure these providers offer adequate protection through standard contractual clauses or other approved mechanisms under Australian privacy law.

Children's Privacy

Our programs are designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent who discovers your child has provided us with information, contact us immediately and we'll delete it.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We'll update this policy periodically to reflect those changes. When we make significant updates, we'll notify active users via email or through a prominent notice on our website.

The "Last Updated" date at the top shows when the current version took effect. Checking back occasionally helps you stay informed about how we're protecting your information.

Complaints and Disputes

If you're unhappy with how we've handled your information, we want to hear about it. Contact our privacy officer using the details below, and we'll investigate your concern.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner. They're the regulatory body overseeing privacy law compliance in Australia.